221B Tactical has a 30-day returns and exchanges policy. You may return your merchandise to 221B Tactical within 30 days upon the receipt of your product. Refunds will be applied to the original credit card used at the time of purchase.
Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or requests for size exchanges. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered.
221B Tactical will only honor returns on orders placed directly with www.221btactical.com.
221B Tactical will not honor returns on merchandise purchased at outside retail locations. Please contact that store directly.
Shipping charges will only be covered by 221B Tactical in the event of an exchange of a defective product or a shipping error.
Please be sure to follow washing and handling instructions carefully. We at 221B Tactical take great care to offer you the best quality products. We ask that you please do your part to follow the washing instructions carefully to protect your investment and to avoid voiding your warranty. Thank you.
To Make a Return or Exchange
1) Email us at firstname.lastname@example.org and explain the reason for exchange or return to obtain authorization for return or exchange.
2) Please put your order number as attention.
We recommend using UPS to ship your return. If sending via regular mail we recommend insuring your parcel. Mail returns to:
250 West 40th Street, 3rd Floor
New York, NY 10018